Petites / Laura Clothing
0

Home >  Shipping & Returns

Shipping & Returns

Fast delivery to worldwide.
To ensure the shipment is shipped to you for sure, We recommend delivery on DHL, EMS, UPS, FedEx, TNT! They are all door to door express mails.
In general, you can receive the goods for 6-9 days.
Most orders ship within 24 hours.
The Tracking Number will be sent to you by email or online for 1 or 2 days after you send us payment.

Returned
We will check the item for picky quality before shipment and provide tracking number for all shipped products.If is damaged or lost, we will 100% Refund and refund.

Return
In our store, your full satisfaction is our highest priority for long-term business between us, we offer a return and exchange instruction. Before you want to return goods, please contact us by email to discuss the issue you have first. Most of the time we can solve the problem by providing technical support and you do not have to send anything back.

Replacement
Within 14 days (from the date products were received), if you find the products you choose do not match you in terms of color or size, it can be returned and replaced according to the following condition. You have to send back to us the products in original packaging (you pay shipping fees). The products must not have been used (except SAMPLE COPIES). When we receive goods sent back intactly, we will replace it with new ones and send them back to you. The shipping fees for the replaced products that we ship to you should also be charged by you. Before sending items for replacement, please transfer additional shipping costs to return the replaced items from us first. As soon as payment is completed, we will replace items sent from you.

Refunds
We would like to take back or exchange a product as received with original packaging within 30 days of purchase (from the date products were received, please note that www.walkgisborne.co.nz Is not responsible for return shipping charges.) If you find them Products, with quality issues (non-human factors or non-resistant external damage), it can be returned and replaced. You have to send back to us the products in original packaging. When we receive goods sent back intactly, we will replace it with new ones and send them back to you again. We will pay shipping fees for the replaced products that we send to you. (Note: It is our quality control professional who gives a final assessment of whether the quality issues are caused by personal or non-resistant external damage. The purchased products will not be repaired, replaced or returned free of charge if its quality problems are caused to be Human factors or avoidable damage.)

Return and partial refund
Our website can not provide a full refund for non-quality issues such as:
"The product does not resemble those in your image."
"The product is not what I imagine it should be."
"I'm not happy with this product."
For 7 days (from the date products were received), if you request returning purchased items due to the above reasons you must return to us the products in original packaging (you pay shipping fees). When we receive goods returned intactly, in addition to shipping fees, we will also charge a 15% of re-stock fee based on your order total amount and give you a partial refund.

Back
Copyright ©www.walkgisborne.co.nz. Powered by